Our mission
Every marketplace, community, and high-volume platform eventually faces the same problem: content grows faster than the team reviewing it. Hiring more moderators doesn't scale, and building moderation infrastructure in-house pulls engineers away from the product. ModPilot exists to close that gap — so trust & safety teams can enforce their policies at any scale without adding headcount or shipping brittle one-off code.
What we believe
Policy belongs to your team, not your engineers
The people who own your content policy should be the ones who configure how it's enforced. ModPilot's visual workflow builder lets trust & safety teams ship moderation changes the same day — no engineering sprint required.
AI should be auditable
Every decision ModPilot makes carries a confidence score and reasoning. That means defensible documentation for compliance audits, and a clear trail when stakeholders ask why a piece of content was approved or removed.
Cost should follow complexity
Fast, inexpensive models handle clear-cut decisions. Powerful models and human reviewers only engage when confidence is low. That intelligent escalation is what lets ModPilot cut moderation cost by up to 60% while keeping accuracy high.
Who we serve
- Marketplaces protecting buyers from fraudulent listings, scams, and fake reviews.
- Communities keeping conversations safe without burning out human moderators.
- High-volume content platforms processing thousands of submissions per minute.
Built on a modern stack
ModPilot runs on SOC 2 compliant infrastructure and connects to your existing platform through a single REST API — no SDKs to install and no infrastructure to manage. Most teams have their first workflow live in under 48 hours.